TABLE OF CONTENTS
- Use of our website and services
- Ordering and payment
- Delivery and pickup
- Cancellation and refunds
- Health and dietary restrictions
a. These terms and conditions govern the use of Primal Nutrition LLC's website and meal prep services. By using our website or services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our website or services.
b. Our meal prep services are available only to individuals who are at least 18 years old. By using our website or services, you warrant that you are at least 18 years old.
2. Use of our website and services
a. You may use our website for your own personal use and in accordance with these terms and conditions.
b. You may not use our website or services for any commercial purposes without obtaining a license to do so from us or our licensors.
c. You may not use our website or services in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
3. Ordering and payment
a. To place an order for our meal prep services, you must complete the order form on our website and provide us with all required information.
b. All prices for our meal prep services are as quoted on our website, and are subject to change without notice.
c. Payment for our meal prep services can be made through the website using a valid credit or debit card.
4. Delivery and pickup
a. We will deliver your meal prep order to the address provided at the time of ordering.
b. If you choose to pick up your meal prep order, it will be available at our designated pickup location during specified hours.
c. We will not be responsible for any delays or failures in delivery or pickup due to incorrect or incomplete address information provided by the customer.
5. Cancellation and refunds
a. If you wish to cancel your meal prep order, you must do so at least 24 hours prior to the scheduled delivery or pickup time.
b. If you cancel your meal prep order within 24 hours of the scheduled delivery or pickup time, or if you fail to pick up your order during the designated pickup hours, you will be charged a cancellation fee of 50% of the total order cost.
c. We do not offer refunds for any meal prep orders that have been delivered or picked up.
6. Health and dietary restrictions
a. It is the customer's responsibility to inform us of any health or dietary restrictions or allergies at the time of ordering.
b. We will make every effort to accommodate customers with health or dietary restrictions, but we cannot guarantee that our meal prep offerings will be completely free of allergens or other substances that may cause an allergic reaction.
c. We will not be responsible for any adverse reactions to our meal prep offerings caused by health or dietary restrictions that were not disclosed to us at the time of ordering.
a. The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
b. Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
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